Home Page
Home Page shows at glance many useful items in your helpdesk.
My Summary
Includes summary of Tickets related to the Administrator.
My Ticket Reminders
Shows Administrator ticket reminders.
My Approvals
When some Change requires approvals they will also be shown here.
Downtimes
Any downtimes associated with a change are shown here.
My Change Reminders
Any reminders inside the change created by Administrator are shown here.
Calender
A calender is shown, any holidays listed will be shown here.