Asset Categories

In addition to categories used for managing Requests, Incidents, Problems, and Changes, Asset Management includes a separate set of categories tailored specifically for assets.

Separating asset categories ensures clearer organization, improves reporting accuracy, and allows for more precise control over asset lifecycle management.

Assets can be organized into a three-level hierarchy: Category > Subcategory > Item, enabling structured classification and easier asset tracking and reporting.

Table of contents

1. Category
2. Sub Category
3. Item

Category

The top-level classification that defines the broad group an asset belongs to.

Sub Category

Dependent on the Category, it is a more specific grouping within a category to further refine asset types.

Item

The most detailed level representing the actual asset or equipment type.