Install Required Software
Following software are required to install prior to install TIKTING Help Desk and Change Management System.
Table of contents
- Step 1 - Install Dot Net Frameworks
- Step 2 - Install IIS Web Server
- Step 3 - Install SQL Server 2019
- Step 4 - Install SSMS
- Step 5 - Install ASP.NET Core Runtime
Step 1 - Install Dot Net Frameworks
- Install .Net Framework 3.5 and 4.6 from Server Manager > Roles and Features.
Step 2 - Install IIS Web Server
- Install IIS Server from Server Manager > Roles and Features.
- Choose Role-based or feature-based installation.
- Choose your server / vm from the list and click next.
- From the list please select Web Server (IIS) and click ‘Add Features’.
- Click next through the coming installation screens. Choose Web Server with the default options.
- Go through the confirmation page, install and close the window.
Step 3 - Install SQL Server 2019
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Run the SQL Server 2019 Installer.
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Choose ‘New SQL Server stand-alone installation or add features to an existing installation’.
- Click Next through the following screen that checks Install rules. If your firewalls are still turned on please turn it off for now. When all the status are passed please click next.
- Database Engine Services are required. Meet the remaining prerequistes (if any) and click next.
- Click Next through the installation screen upto Server Configuration.
Please Select your Service Accounts and choose Automatic Start in the startup types for all accounts.
- SQL Server Agent
- SQL Server Database Engine
- SQL Server Browser Services
- Click Next through the Installation screens and reach to Database Engine Configuration. Select Mixed mode and give “sa” password and proceed through installation.
Step 4 - Install SSMS
- SSMS (SQL Server Management Studio) is a an integrated environment for managing any SQL infrastructure. Please download and install SSMS from Microsoft website.
Step 5 - Install ASP.NET Core Runtime
- Please download and install ASP.NET Core 6.0 Runtime (v6.0.8)
